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Management Jobs
Full Time
11/9/2024
East Grand Forks, MN 56721
(9.3 miles)
Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Eg Location: East Grand Forks, MN Address: 2122 River Rd NW, East Grand Forks, MN 56721, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $34.00 - $48.00 Department Details Flexible hours, East Grand Forks office Job Summary Integrates health care for clients from pre-admission to post discharge. This is accomplished through the coordination and sequencing of the client's care. Integration enhances patient/resident flow and interdisciplinary communication promotes early intervention. Seeks to evaluate outcomes based on an integration among established clinical, financial and utilization data. Functions in structured and unstructured health care settings described as a geographic and/or situational environment that may not have established policies and procedures. Utilizes independent nursing judgment when integrating health care. Has knowledge of and utilizes appropriate age-specific structured care methodologies, such as protocols/integrated clinical pathways/guidelines/standards of care relating to the overall health care needs of neonatal, pediatric, adolescent, adult and/or geriatric patients/residents. Able to work with growth and development needs of client populations in clinical area. May work with clients in all age groups. Ability to communicate with patients/residents, family members and others on the health care team. Coordinates, facilitates, and negotiates with others. Monitors, evaluates and trends patient/resident responses utilizing structured care methodologies. Fiscally responsible. Controls variances and duplication. Must demonstrate independence, assertiveness and critical thinking when working with patients/residents and co-workers. Ability to document clearly. Ability to solve problems. Self motivated. Works with little direction. Ability to incorporate teaching/learning principles and adapt teaching to age group. Ability to facilitate groups and implement projects when necessary. Must be able to establish priorities, have strong flexibility and organizational skills. Must be knowledgeable about reimbursement for services provided. Will be required to work primarily day hours, scheduled weekends, and occasional evenings. May be exposed to communicable or infectious disease, hazardous materials and injury from performance of assigned duties. Is subject to multiple sensory and environmental stressors. Qualifications Bachelor's degree in nursing preferred. Graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Minimum of one to two years of professional nursing experience in a clinic care setting preferred. In-depth knowledge of specialty area preferred. Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications. Depending on location, a valid drivers license may be required. Benefits The Good Samaritan Society offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . The Good Samaritan Society is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-or send an email to . The Good Samaritan Society has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0200370 Job Function: Care Coordination Featured: No
Full Time
11/6/2024
Grand Forks, ND 58203
(5.5 miles)
REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.Operations Management Area Director Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of adults we support. Provide direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals served.Responsible for the financial performance of the area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation.Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development.Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served.Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians. Qualifications: Bachelor's degree and three to six years of related experience with significant management experience in the human services industry Master’s degree in Human Services, other education and experience as required by state Licensure as required by state Strong leadership qualities, attention to detail, and organizational skills Ability to multi-task and meet deadlines Effective communication skills to manage relationships A commitment to quality in everything you do Why Join Us Full-time positionFull compensation/benefits package for full-time employees.401(k) with company matchPaid time off and holiday payRewarding work, impacting the lives of those you serve, working alongside a great team of coworkersEnjoy job security with nationwide career development and advancement opportunities Come join our amazing team of committed and caring professionals. Apply Today!Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Full Time
11/10/2024
GRAND FORKS, ND 58201
(4.3 miles)
Unit Description: Grow your career and develop with a team that shares your desire to make a difference.Sodexo is seeking an experienced Registered Dietitian with at least one year of lead or managerial experience as a Clinical Nutrition Manger to provide clinical oversight to the Nutrition Department at Altru Health System. This acute care facility is a stand-alone multi-specialty hospital located in GrandForks, North Dakota. Start with 3 weeks’ vacation and 3 personal days!4 weeks’ vacation after 12 months + 3 personal days!Reimbursement for AND dues, state licensure fees and CDR renewal!Money toward continuing education events!Up to $5000 tuition reimbursement annually!The successful candidate will:manage the clinical nutrition program withinAltru Health System;supervise a team of 4 Dietitians and 5 Diet Clerks, both inpatient and outpatient;provide direct patient care ~20% of the time;collaborate with the implementation and management of Sodexo’s meal service program and menu management system;foster a culture of learning that promotes career growth and professional development; anddrive Performance Improvement and Quality Management projects.Is this opportunity right for you We are looking for Dietitians who will:be a Registered Dietitian with acute care experience and demonstratea great clinical knowledge base;have proven supervisory or management experience with an aptitude for program growth and development;demonstrate excellent communication, leadership and customer service skills; andhave experience with regulatory accreditation, regulatory readiness and review, and establishing and maintaining standards of care.Learn more about Altru Health System athttps://www.altru.org/Employees who work in Altru Health System are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.Not the job for you AtSodexo, we offer Dietitian positions in a variety of business segments, including Schools, Universities, Healthcare and Senior Living locations across the United States.Continue your search for Dietitian jobs. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. Qualifications & Requirements: Basic Education Requirement:Master's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND)For those eligible for the registration exam prior to 1/1/24:Bachelor's degree with completion of required coursework and supervised practice as dictated by the Accreditation Council for Education in Nutrition and Dietetics (ACEND)Credentials Requirement:Meets eligibility requirements for Registered Dietitian Nutritionist (RD/RDN) by the Commission on Dietetic Registration (CDR) and will become registered within 120 days of hire. In some states and/or facilities the RD/RDN credentials is required at the time of hireCertification/licensure as required by state(s) of practice. In some states and/or facilities state certification/licensure is required at the time of hireBasic Management Experience: At least 13 months experience supervising and directing people and other resources to achieve specific end results within limited timeframes.Basic Functional Experience: 3 years as experienced practitioner able to work unsupervised and provide professional supervision to developing practitionersSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Full Time
11/7/2024
Grand Forks, ND 58201
(4.3 miles)
ESSENTIAL DUTIES AND RESPONSIBILITIES • Labor planning and scheduling of inventory control staff – Ensure all activities are completed timely, as labor availability and priorities change, utilizing all personnel effectively. Includes prioritizing and delegating ad hoc requests in cooperation with warehouse operations personnel• Associate coaching and development – Attract, develop, and lead a highly skilled and motivated team• Drive continuous improvement – Work with cross-functional partners to identify opportunities for improvement and develop/implement best practices/routines• Cross-functional collaboration and influence – Identify and resolve root causes of inventory losses, working with cross-functional partners to problem solve and implement preventive measures• Inventory Adjustments weekly Routine – Working with the Area Director of Finance; monitor and communicate performance metrics. Analyze significant cycle count adjustments to identify root causes and communicate with the team• Reclamation of vendor packaging issues – Ownership of the reclamation process, coordinating with buyers for billback and/or on-site repackaging of product. Reviewing data and analyzing for trends and determining root causes for potential prevention measures• Manage non-saleable (suspense) inventory – Ownership of inventory placed into suspense (Fresh to Frozen, recall, damage, etc.) and work with cross-functional partners to ensure timely resolution• Review and approve customer credit requests; determine root causes for process improvement and prevent duplication• SOx compliance – Effectively perform controls such as Inventory report review, open delivery route aging and reconciliation reports and 100% quarterly cycle count completion***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.The expected base rate for this role is between $55,000 and $110,000.This role will also receive an annual incentive plan bonus.Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.SUPERVISION: Management of up to 9 employees depending on market size and complexity.WIRELESS REIMBURSMENTEligible for reimbursement (highlight one): High Low N/AQUALIFICATIONSEducation/Training:• High School diploma or equivalent required. Associates degree with management or supply chain background preferred.• Forklift and HAACP training will be provided, certification within 1st 90 days requiredRelated Experience/Requirements:• 5 years minimum experience in inventory control or warehousing requiredKnowledge/Skills/Abilities: • Strong understanding of inventory control procedures• Excellent analytical skills• Intermediate level proficiency with Microsoft Excel is required• Intermediate understanding of Microsoft Office Suite programs (Outlook, SharePoint, PowerPoint, etc.)• Experience in leading continuous improvement (Lean, Six Sigma, Agile, etc.) preferred• Demonstrated supervisory experience and time management skills• Inspires followership of peers and team members• Excellent communication skills• Experience with timekeeping, warehousing and distribution back office systems• Experience in foodservice distribution preferred
Full Time
11/11/2024
Grand Forks, ND
(4.3 miles)
Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.If this sounds like you, come work with us. Come Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At Sierra, we embrace the unknown? - and support each other on the journey. Every day is a chance to reinvent what’s possible within our stores. We’re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.Discover Different also means that we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/7/2024
Grand Forks, ND
(4.3 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
10/29/2024
Grand Forks, ND
(4.3 miles)
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.The Opportunity: Contribute To The Growth Of Your CareerAssist a Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store locationDevelop creative plans to increase store salesHire, train, supervise and mentor a team of AssociatesOversee and monitor loss prevention and operational programsEnsure every customer has a positive shopping experienceManage the daily activity of the sales floor, backroom, front end and cash officeWho We Are Looking For: You!Two (2) years' of retail leadership experience as an Assistant or Store ManagerExcellent interpersonal, strong communication, and follow through skillsProven ability to manage, develop, and motivate a large teamPrevious volume responsibility of $5 million or moreBenefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.This is a bonus and overtime eligible position with a starting pay range of $23.25 to $29.70 per hour, which equates to approximately $57,947.37 to $74,023.09 annually.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At HomeGoods, we embrace the unknown? - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/7/2024
Grand Forks, ND 58201
(4.3 miles)
Lead a group of TMs to achieve Division sales, penetration and churn reduction objectives; research, develop and maintain long and short range sales plans, while coaching and developing TMs in creating effective action planning to achieve AOP and Company goals.Direct TMs toward high quality leads and assist TMs in warming leads and closing, working with TMs to open new accounts and reduce churn and highlighting need for New Business Manager to support TMs in opening high potential accounts.Submit and administer annual street sales operating plan and operating budget, reviewing and approving street sales-related expenses, credits, donations, and contracts, and tracking performance against plan, identifying gap closures.Leverage Sales Coordinator role to reduce time on administrative tasks, resolving TM and customer issues; assist in leveraging Restaurant Operations Consultant, Menu Analyst, Culinary Specialists, Customers Solutions Coordinator, Sr. Sales Analyst, and New Business Manager to grow account penetration and new accounts.Assist in coordinating product cuttings and demonstrations; develop sales and marketing strategies and proposals for customers on products and services, conducting market research to determine customer needs and provide information to sales staff.Communicate sales data to contribute to product/service planning; assist in planning district sales meetings and events with Marketing and Merchandising personnel.Understand and utilize the Sales Foundations tools and processes to grow sales, generate additional revenue, and maintain customer service standard.Coach, train and direct TMs to top account penetration and “quality” lead acquisition opportunities, creating effective action plans to achieve AOP and compensation goals, and ensuring accountability of TMs with regards to account development and goal attainment.Recruit, train and mentor new hires as well as existing TMs, conducting field support/work-with sessions to observe coaching needs and support needs for TM development, and evaluate needs and recommend training as needed.Oversee, manage, and assess TM performance to plan regularly, instituting performance improvement or disciplinary measures as needed. Assist TMs with organizational skills, account strategies, and territory planning.Maintain current knowledge of industry trends and product developments that affect target markets, establishing and maintaining industry contacts that lead to prospective sales; evaluate product mix in terms of meeting customers’ needs.Research and develop lists of potential customers, making targeted sales calls to develop relationships and follow up on leads along with sales staff. Conduct periodic Customer Business Reviews to identify customer needs as well as relationship gaps.Assist in customer/delivery alignment and driver engagement.Oversee the communication and execution of Company policies within the confines of the sales department.Ensure that the sales organization is appropriately staffed and managed to minimize turnover.Other duties and responsibilities as assigned or required.Education/Training: Bachelor's degree in Business Administration, Sales & Marketing or related field or equivalent experience required.Related Experience: A minimum of five years of foodservice sales experience required. A minimum of two years of supervisory experience required. Overnight travel may be required to participate in trainings, meetings, or other company events.Knowledge/Skills/Abilities: Demonstrated problem solving and negotiation skills required. Excellent oral and written communication skills, as well as customer service and presentation abilities. Must have proficient computer skills, preferably in Microsoft Office products (e.g., Word, Excel, PowerPoint, Outlook).Licenses:Valid driver's license requiredCandidates who have received a DUI conviction for drug or alcohol within the last three years will not be considered as eligible.Other license history is reviewed and must meet company standards#LI-LR1
Full Time
11/10/2024
Grand Forks, ND 58201
(4.3 miles)
Develop a sound business plan to capture and penetrate market share within the division’s footprint, focusing on Division customers with sales potential > $0.5m annually. Responsible for producing new account revenue in line with current organization and individual targets and quotas (minimum of $2 million in first year, $6 million annually in following years), or annual target agreed with Division President and VP Sales.Utilizing Key Performance Indicators (KPIs), focus on (1) opening highest potential new accounts, (2) sales dollars, and (3) gross profit dollars of all new accounts.Responsible for sourcing, pursuing, securing and developing highest potential new business that can be transitioned to a Territory Manager (TM) in order to achieve annual sales and profit operating plans; maintain a pipeline of new, emerging high potential clients.Research potential customer requirements, menu design, business size, current suppliers, etc.; analyze current trends within the market and remain informed of market conditions, product innovations, competitors' products, prices, and sales; share information with customers, along with new menu ideas and products, as part of value-added services provided.Work with Category and Segment Specialists to create order-guide/pricing for prospective accounts; develop and present compelling offering to prospective accounts.Complete new customer credit application forms; work with Customer Solutions Coordinator, Sales Coordinator and TM to ensure an effective on-boarding process as well as to facilitate a smooth handover of the new account to the TM and Sales Coordinator, including any AR responsibility while in development.Maintain full understanding of company IT tools to identify high potential opportunities and update progress; utilize Company-approved data base for lead generation; communicate with District Sales Managers on field intelligence and observations.Selective involvement in the SOS process, only for accounts recently opened by NBM where they areat-risk of churn. Visit customers, understand concerns and change offerings, pricing as required; maintain contact with new accounts as required; conduct Customer Business Review (CBRs) with critical customers upon request.Maintain ongoing relationships with key decision makers; leverage industry contacts to "follow" decision makers as they moveAttend sales meetings, food shows, and vendor, marketing and industry events to network with prospective accountsShare skills and experience with TMs in at 1 – 2 sales meetings/year i.e. how to on-board, do account research, penetration, warming and closing techniquesOther duties assigned by manager.Education/Training:High School diploma or equivalent; Bachelor’s Degree preferred.Related Experience:Must possess a minimum of 3 years sales experience requiredMinimum 3 years of experience opening accounts greater than $0.5m, preferably in foodservice industryExceptional sales and interpersonal skills and proven ability to warm, convert, and close high-potential new street accounts required.Overnight travel may be required to participate in trainings, meetings, or other company events.Knowledge/Skills/Abilities:Excellent communication and negotiation skills required, as well as strong interpersonal skills and ability to successfully build relationships internally and externally, leveraging relations to achieve business goals.Able to present in front of large groups of people utilizing creative presentation skills.Highly motivated, results-driven and able to work autonomously; detail-oriented, ability to work under pressure and meet tight deadlines.Working knowledge of Microsoft Word, Excel and PowerPoint is required.#LI-LR1
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Full Time
11/1/2024
Crookston, MN 56716
(25.5 miles)
Eickhof Columbaria Inc imageEickhof Columbaria has spent over 35 years developing a better way to engineer, design and fabricate columbaria. Columbaria are above ground granite structures for the final resting place of cremated remains. We have an attitude that fosters a company culture of constant improvement and that attitude, along with our experience is the reason we have columbaria in nearly all 50 states. They’re installed at churches, cemeteries, higher learning institutions, retirement communities, homesteads and Buddhist temples.
As a Technical Customer Service Representative, you will be the primary liaison between our company and valued customers, providing essential support, accurate product information, and resolving any challenges with efficiency and empathy. Success in this role requires a proactive approach to troubleshooting, with a passion for delivering excellent service that builds trust and customer satisfaction.
Schedule: Monday - Thursday, 7:00 am - 5:30 pm
Job Duties: Manage incoming calls and emails, identifying client needs to ensure satisfaction. Build and nurture relationships with customers, fostering trust through open, interactive communication. Accurately provide information using appropriate methods and tools, meeting response and call handling targets. Address customer complaints with appropriate solutions, maintaining timelines and ensuring follow-up for resolution. Maintain comprehensive records of customer interactions, process accounts, and manage documentation. Follow communication protocols, policies and guidelines, consistently engaging customers in meaningful ways. Other duties may be assigned
Benefits: Health insurance Dental insurance Vision insurance 401(k) Paid time off On-the-job training
Qualifications: Experience with AutoCAD or equivalent technical design software Strong technical aptitude with the ability to read and interpret prints or technical drawings Proven experience in customer support or as a client service representative Track record of meeting or exceeding deadlines Exceptional phone handling skills and active listening capabilities Familiarity with CRM systems and customer service best practices Customer-focused with adaptability to interact effectively with diverse personalities Excellent verbal and written communication and presentation skills Ability to multitask, prioritize and manage time efficiently
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